eClean, Inc. Privacy Policy
This Privacy Policy is effective as of June 10, 2011.
This web site is owned or controlled by eClean, Inc., a Delaware corporation (“eClean,” "we," "us," or "our").
This privacy policy explains what personal information is collected through this web site, how that information is used, to whom it's disclosed, and how it's safeguarded.
What personal information is collected at our web site and how is it used?
Information collected directly from you and others through this Site
We may collect personal information directly from you to do all the things typically associated with web sites. Examples of the information we may collect include name, address, telephone number, mobile phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, and responses to survey questions.
Information we observe or collect through technology
When you visit this web site, we may collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn't contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it.
To better understand what you do while on our site, we may use a browser feature known as a cookie. A cookie is a small data file that's stored by your web browser on your computer. It's used to do things like see how you navigate our web site, what you click on, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and purchase history.
We may also use clear-gifs (also known as a Web beacon or Web bug) on our web site and in our emails. A clear gif is a nearly invisible pixel-sized graphic image on a web page, web-based document or e-mail message. It helps us do things like view the URL of the page on which the clear gif appears and the time our web site or email in question is viewed. Clear gifs in e-mails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized online experience. Overall, these technologies may be used to help us see which of our interactive experiences online users like most. Cookies and clear gifs also allow us to associate your online navigational or transactional information with any personal information you provide (such as name, address, phone number, survey responses and email address). We'll associate this information only for our purposes: to deliver products and services to you; to improve our business; to transact business; and to market our products and services through a variety of media like email, mobile advertising, and direct mail. The end result is a more personalized experience that's tailored to your needs and tastes.
Information others observe or collect through technology
Third-party service providers may help us analyze our visitor's site and purchase preferences, and may help us deliver ads to you about our products through banner ads when you visit other web sites (often referred to as "online network advertising").
We may contract with analytics companies to better understand your use of our web site, and web capabilities. These third parties may serve surveys to determine satisfaction with the web site and then tie the responses to actual behavior on the web site, which may allow us to improve our web sites and web capabilities.
We may contract with third-party advertising companies that, in turn, collect non-personally identifying information by placing cookies on your browser when you visit us here. These companies may use information (not including your name, address, credit card information, e-mail address, or telephone number) about your visit to deliver our ads on this and other web sites through their online advertising networks. These companies may also provide this information to us which we, in turn, use to gauge how effective our ads are.
How does this web site interact with third-party web sites and content?
We may enable you to navigate to third-party sites and services, or otherwise display third-party content. We do this for your convenience. We don't endorse or generally have any affiliation with these third parties. And we don't control and aren't responsible for their web practices. Whether their content appears within our web environment or you leave our web site for another site to view it, those service provider's terms, conditions, and privacy policies govern your online experience (unless there's a conspicuously posted statement by us that says otherwise). Please view their terms of service and privacy policies if you have any question about their practices.
What information do we share with third parties (or what information may they access because of the services they provide to us)?
We may use third-party "back-office" contractors to help handle parts of our business because of their expertise, resources, or scale. They help us do things like fulfill orders, process payments, monitor site activity, serve surveys and provide analysis from the surveys when combined with website use, maintain databases, administer and monitor emails and provide consulting services.
We may disclose specific information about our web site visitors if we have a good-faith belief that it's necessary or authorized under the law to protect our customers, the public, or our business.
In the event we sell or transfer all or a portion of our business assets, including a brand or line of business, consumer information may be one of the business assets that are transferred as part of the transaction.
What choices do you have over how your information is used?
If you make an online purchase you may receive email messages from us. You may stop future delivery of these emails by following the removal instructions located at the bottom of each commercial email. Opting out of these email will not stop operational or transactional messages such as email confirmations of your online orders, or customer service communications. We may occasionally provide you with the opportunity to opt in to receive email messages from third parties. If you do opt in, we'll share your e-mail address with the specific third party in question. Please review their privacy policies to see how they treat your personal information.
You may always choose to block cookies or even clear cookies from your computer. Simply follow your browser's instructions on how to block and clear cookies. Note that blocking cookies may not block the "first-party" cookies that are placed on your computer when you visit this site. By first-party cookies, we mean those cookies (whether placed by us or a contractor) that help us see how visitors use our site, and enable us to deliver our ads on our site (as opposed to ads on an online advertising network of third-party web sites). Clearing cookies after each visit here will prevent observations from multiple sessions being aggregated over time. Please consider the consequences of blocking or clearing cookies. Many web sites rely on their cookies to provide you with services or features that you have requested or expect. With respect to cookies used as part of a survey, if you do not want the use of cookies to associate survey responses with your behavior on the site, you can elect to not take the survey.
What is the policy for visitors from outside the U.S.?
This is a U.S. web-commerce site. This privacy policy governs the information collected at this site irrespective of where you're located when you access it, browse it, interact with it, and make purchases through it (including those that are shipped to addresses outside the U.S.). This means your personal information may be stored outside of the province, state, and/or country in which you reside, and processed by us, an affiliate or a third-party service provider as described in this privacy policy. Moreover, governmental bodies that have jurisdiction (e.g., courts and law enforcement agencies) may be entitled to access your personal information.
How may you update your personal information?
We prefer to keep your personal information accurate and up-to-date. You may update or modify your billing- and shipping-related information, and other account information, by logging onto our sites.
How do we address children's privacy?
We do not knowingly collect or maintain information provided by children under the age of 13.
How do we secure your information on our site?
This web site has the following types of security measures: limited access data-centers, firewall technology, and secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that's transmitted over the Internet.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
Whom may you contact with questions or concerns?
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@eClean.com.
